Privacy Policy
Privacy Policy
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
You
may visit our website without revealing any personal information. With
every visit on the website, the web server stores automatically only a
so-called server log file which contains e.g. the name of the requested
file, your IP address, the date and time of the request, the volume of
data transferred and the requesting provider (access data), and
documents the request.
These access data are analysed exclusively
for the purpose of ensuring the smooth operation of the website and
improving our offer. This serves according to art. 6 (1) 1 lit f GDPR
the protection of our legitimate interests in the proper presentation of
our offer that are overriding in the process of balancing of interests.
All access data are deleted no later than seven days after the end of
your visit on our website.
Third-party hosting services
Data
are also processed by a third-party provider that we have engaged to
render hosting and website presentation services on our behalf. This
provider processes on its servers all data that are collected in the
manner specified below when you visit our website or fill in forms made
available for this purpose in our online shop. Data are processed on
other servers only in the scope described herein.
This service provider is based in an EU or EEA member state.
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Disclosure of data to a shipping provider
If, when or after placing your order, you
have given your express consent to us doing so, we disclose your e-mail
address and phone number to the selected shipping provider based on
that consent according to art. 6 (1) 1 lit. a GDPR, in order to enable
the shipping provider to contact you to advise you of the delivery or
agree with you the delivery details.
You may revoke your consent at any time by sending a message to
the contact option described below or by directly notifying the shipping
provider at the contact address specified below. After you revoke your
consent, we will delete the data disclosed for this purpose, unless you
expressly consent to the further use of your data or we reserve the
right to further use your personal data in the scope and manner
permitted by the law, of which we inform you in this notice.
Deutsche Post DHL Group
Charles-de-Gaulle-Str. 20
53113 Bonn
Streck Transportges. mbH
Brombacher Strasse 61
79539 Lörrach
Deutschland
To
improve the user experience on our website and enable you to use its
certain features in order to show suitable products or conduct market
research, some pages of this website use the so-called cookies. This
serves the protection of our legitimate interests in the optimised
presentation of our offer according to art. 6 (1) 1 lit a GDPR that are
overriding in the process of balancing of interests. A cookie is a small
text file which is stored automatically on your end device. Some of the
cookies we use are deleted after you close the browser session, i.e.
when you close the browser (that’s the so-called session cookies). Other
cookies are stored in your end-user device and enable us to recognise
your browser when you visit us again (persistent cookies). To check the
cookie storage period, you can use the Overview function in the cookie
settings of your web browser. You can configure your browser for it to
inform you whenever a page uses cookies and decide on a case-by-case
basis whether to accept or reject the cookies on a given website or
generally. Every browser has a different policy for managing the cookie
settings. The browser’s policy is described in the Help menu of every
browser and explains how you can change your cookie settings. To find
out how to change the settings in your browser, see the links below:
Internet Explorer™:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html
Please note that disabling cookies may limit your access to some features of our website.
This website also uses the so-called DoubleClick cookie
for the purpose of Google Analytics (see below). The DoubleClick cookie
enables the recognition of your browser as you visit other websites. The
information generated automatically by the cookie about your visit to
this website will be transmitted to and stored on a Google server in the
United States. By means of IP anonymisation enabled on this website,
the IP address will be shortened before being transmitted within the
area of member states of the European Union or other parties to the
Agreement on the European Economic Area. Only in exceptional cases, the
full IP address will be sent to a Google server in the USA and shortened
there. Google will not join the anonymised IP address, transmitted from
your browser through Google Analytics, with any other data held by
Google.
Google will use this
information to compile reports about your website activities and to
provide other services related to the use of the website. This serves
the protection of our legitimate interests in the optimal marketing of
our website according to art. 6 (1) 1 lit f GDPR that are overriding in
the process of balancing of interests. In addition, Google may transfer
this information to third parties from time to time if this is required
by law or if third parties process such data on behalf of Google.
Google Double Click is offered by Google LLC. (www.google.com).
Google LLC is headquartered in the USA and is certified
to the EU-US Privacy Shield. You will see the up-to-date certificate here.
Based on this agreement between the USA and the European Commission,
the latter has recognised entities certified to the Privacy Shield as
those ensuring an adequate level of data protection.
You can disable the DoubleClick cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance
and accordingly adapt the settings of your browser. Finally, you can
configure your browser for it to inform you about the setting of cookies
and decide on a case-by-case basis whether to accept or reject the
cookies on a given website or generally. Please note that disabling
cookies may limit your access to some features of our website.
Using of Google (Universal) Analytics for web analytics
For the purpose of website analytics, this website uses
Google (Universal) Analytics, a web analytics service provided by Google
LLC (www.google.com). This serves the protection of our legitimate
interests in the optimised presentation of our offer according to art. 6
(1) 1 lit f GDPR that are overriding in the process of balancing of
interests. Google (Universal) Analytics uses methods, like e.g.
cookies, that enable an analysis of your use of the website. The
information collected automatically by cookies about your use of this
website are as a rule transmitted to and stored on a Google server in
the United States. At the same time, as IP anonymisation is enabled on
this website, the IP address will be shortened before being transmitted
within the area of member states of the European Union or other parties
to the Agreement on the European Economic Area. Only in exceptional
cases, the full IP address will be sent to a Google server in the USA
and shortened there. Generally, Google does not associate the anonymised
IP address, transmitted from your browser through Google Analytics,
with any other data held by Google.
Google LLC is headquartered in the USA and is certified to the
EU-US-Privacy Shield. You will see the up-to-date certificate here.
Based on this agreement between the USA and the European Commission,
the latter has recognised entities certified to the Privacy Shield as
those ensuring an adequate level of data protection.
You may prevent the data generated by cookies and
related to your use of the website (incl. your IP address) from being
recorded and processed by Google by downloading and installing the
browser plugin available through the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin, you may click this link,
to prevent Google Analytics from recording your data on this website in
the future. In this process, an opt-out cookie will be stored on your
end-user device. If you clear your cookies, you will have to click the
link again.
Google AdWords remarketing
We use Google AdWords to advertise our website in Google
search results and on third-party websites. For this purpose, when you
visit our website, the so-called remarketing cookie of Google is set on
your browser, which allows the automatic displaying of interest-based
advertising using a pseudonymous cookie ID and information about your
website visits. This serves the protection of our legitimate interests
in the optimal marketing of our website according to art. 6 (1) 1 lit f
GDPR that are overriding in the process of balancing of interests.
Any data processing that goes beyond that scope takes
place only if you have allowed Google to associate your web and app
browsing history with your Google account and to use information from
your Google account to personalise ads that you see across the web. If,
in such a case, you visit our website while being signed in to Google,
Google will use your data together with Google Analytics data to build
and define audience lists for cross-device remarketing. For this
purpose, Google will temporarily join your data with Google Analytics
data to build audiences.
Google
AdWords remarketing is offered by Google LLC (www.google.com). Google
LLC is headquartered in the USA und and is certified to the
EU-US-Privacy Shield. You will see the up-to-date certificate here.
Based on this agreement between the USA and the European Commission,
the latter has recognised entities certified to the Privacy Shield as
those ensuring an adequate level of data protection.
You can disable the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
You
are entitled to obtain free-of-charge information concerning data
stored about your person and, as the case may be, to correct, restrict
the processing, enable the portability of, or delete those data.
If you have any questions about how we collect, process or
use your personal data, want to enquire about, correct, block or delete
your data, or withdraw any consents you have given, or opt-out of any
particular data use, please contact our in-house data protection officer
Markus Wasmer
Kupferschmidstraße 84
79761 Waldshut-Tiengen
077416869730
datenschutz@ragman.de
You may also submit a complaint to the responsible data protection supervisory authority.
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Right to object
If we process personal data as described above to protect our
legitimate interests that are overriding in the process of balancing of
interests, you may object to such data processing with future effect. If
your data are processed for direct marketing purposes, you may exercise
this right at any time as described above. If your data are processed
for other purposes, you have the right to object only on grounds
relating to your particular situation.
After you
have exercised your right to object, we will no longer process your
personal data for such purposes unless we can demonstrate compelling
legitimate grounds for the processing which override your interests,
rights and freedoms or for the establishment, exercise or defence of
legal claims.
This does not apply to the
processing of personal data for direct marketing purposes. In such a
case we will no longer process your personal data for such purposes.
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